Client Rights

Health Records & Consumer Rights

Information regarding access to health records, consumer protections, and licensing authority contacts.

Custodian of Health Records

Wendy K. Heckler is the custodian of all health records. To request access to your health records, please contact Wendy K. Heckler in writing using the phone, email, or mailing address below.

Only in the event that Wendy K. Heckler is incapacitated and unable to access records, a designated custodian of records has been appointed and would be contacted through the same email, phone, and mailing address.

Contact Information

Texas Behavioral Health Executive Council

To contact the licensing authority for questions or concerns regarding licensure:

bhec.texas.gov/contact-us

Consumer Protection Complaints

To file a consumer protection complaint with the Texas Attorney General:

texasattorneygeneral.gov/consumer-protection